Can't add images to gallery

Hi,

I got the same problem, I’ve used NextGen Gallery since many years, without any bigger problem, but today after the last update I can’t anymore upload pics, I got the following error.

error

I also use the acutal WP version 3.8 and the actual NGG version 2.0.40. Is there the possibility to upload pictures without HTML5 I think that’s actually the problem.

I have to upload really fast some pictures so I hope there’s an other possibility to upload or a fix for the problem.

I’ll hope you can help me.

Greetings Marvin

@marvinpaul: It is considered impolite to interrupt another poster’s ongoing thread unless you are posting a solution or suggestion. It causes significant problems for the forum’s volunteers and prevents us from being able to track issues by topic. Please post your own topic.

@teeratouch – Thanks for your feedback here and the Bug Report you submitted, we can continue discussing your issue there as we have already started working on it with you.

Thanks!

– Cais.

PS: Thanks @esmi for the reminder.

@esmi: thank you for your kindly.

By the way, I just got an answer and fix it. Here is some quote from photocrati:

There could be a plugin conflict going on here; or at least this should be ruled out. Have you tried deactivating all of your plugins, clearing your browser cache (and site caches if you are using a caching plugin), then reactivating the NextGEN plugin? If this fixes the problem then it was likely one of the deactivated plugins that was causing an issue. Now, retrace your steps activating each plugin and re-checking to see if the problem returns. If it does then that last activated plugin was probably the one. Keep reactivating and in most cases it is also best to keep checking after each plugin, sometimes there may be more than one plugin on a site that will create an issue. If you do find one (or more) plugins causing this problem we would greatly appreciate your feedback on them so the developers may address them as soon as they can.

Hope it can help everyone.

Cheers!

@photocrati : Big thanks for your advise. I’m starting to love this plugin now. I will use your plugin with all of my website.

Cheers!

@teeratouch – Thank you very much. That is one of our standard troubleshooting procedures we recommend in many cases. I am happy it was able to help you sort out the issue.

Thanks for sharing your feedback here as well!

– Cais.