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  • Plugin Support Bruce

    (@ninjateamwp)

    Hi @weewah ,

    Thanks for coming today!
    I see from your screenshot that the folders are showing a “lock” sign, which means you do not have some permissions to modify them, that is why you are not able to perform that function.

    I am not sure how you could give permissions yet, while I try to check! You can also contact your hosting or developers and for help.

    Kind regards,
    -Bruce-

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