can’t add files – javascript void

  • Resolved emgraphics

    (@emgraphics)


    6 years, 9 months ago

    When I get to the area to actually upload a file everything is greyed out/uneditable. I can hit the Choose Product button but just get a javascript void error. Tried this in chrome and firefox on mac high sierra and got the same issue.

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  • Plugin Author codepeople

    (@codepeople)

    Hello @emgraphics,

    My apologies for the delay in respond to your ticket, just today I’ve received the notification of your ticket from the WordPress directory.

    If you are using the free version of the plugin, the player will use the same files associated to the product. Please, tick the checkbox in the product’s settings that converts it is a downloadable product, and then, enter at least an audio file into the list of downloadable files.

    Best regards.

    • This reply was modified 6 years, 7 months ago by codepeople.
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