Can’t add featured image in articles

Hi there @doubleyoudesign!
Thanks for using or plugin ??

We haven’t heard about other users getting a similar issue.
Would you be able to share your System Information here or send to deblyn@tri.be

Also, Testing for Conflicts tutorial can be helpful too.
Please let me know what you found!

? System Information – https://support.theeventscalendar.com/244018-Sharing-Your-System-Information

? Testing for Conflicts – https://support.theeventscalendar.com/303643-Testing-for-conflicts?

Cheers,

Hi, Thanks for your answer.

I tested with another template but it doesn’t work anymore.
Do you want me to send you login credentials by mail? if you can have a look it would be great ??

Thanks a lot

I am having similar issues, whereas I never had any before. Feature images just aren’t being accepted when I click Set feature image since February 3rd, 2020. … https://www.antheamcgibbon.com

Also can you create a contribution button on your website as the designer to encourage us who use your theme to donate when we can.

Thanks in advance.

• This reply was modified 5 years ago by antheamcg. Reason: Needed to add more information and clarity
• This reply was modified 5 years ago by antheamcg. Reason: Needed to add more information and clarity

Hey there @doubleyoudesign and @antheamcg!

@doubleyoudesign unfortunately we can’t login into your live website for security reasons.
If you have a staging environment I’d happy to help you. In this case you can send your emails to deblyn@tri.be ??

We recently released a hotfix version, your Events Calendar plugin should now be running under v5.0.2

If both of you could share your System Information this will be helpful too.

Thanks for your collaboration!

Hi, I don’t have a staging environment, so how could you help me?
I already shared my System Informations.

• This reply was modified 5 years ago by Virgil Prudhomme.

Hey @doubleyoudesign would you be able to share with me a screenshot o video recording of your Edit post screen with the error happening?

Hi, sure, you’ll find a small video I just made here: https://drive.google.com/file/d/10EVTfyI1foBKxPjdV-rQGBWv70aBtVmg/view

You can see that when I try to delete or change the featured image, nothing changes, even if I activate another WordPress theme.

As soon as à deactivate The Events Calendar plugin, it works well…

Same issue here on a new install on localhost
plugins: betheme header builder 1.0.5
The events calendar : 5.0.2
Woocommerce 3.9.2
WPbakery page builder 6.1
Classic editor 1.5

latest wordpress, the theme installed is betheme

I’ve stripped it back to just the events calendar and the classic editor plugin and it still occurs. It seems like the plugin isn’t communicating with the page when the classic editor is enabled. There’s no error in the console but it just doesn’t set the image preview or the input field.

Hi,

Following the video link I sent you, I still not have an answer.
Did you find something about this problem, in order to know if I’ll able to use your plugin or not?

Thanks

@deblynprado did you find something please?

Hello, I’m still waiting for a solution, don’t have any news since a moment… Do you think you’ll find someting, or do I need to use another plugin?

Thanks