Hi there @yongyee
Just to clarify, the whole workflow is realized utilizing just the WooCommerce plugin, or otherwise?
When I am using just the out-of-the-box WooCommerce functionality, I am able to duplicate a product, customize, publish it, and then add it to cart and checkout, without an issue.
In order to extend that functionality, as it is to facilitate offline customers, or phone orders, from what I gather, I suggest checking out the following plugins:
I trust that points you in the right direction, but if you have more questions, let us know. We’re happy to help.
In which case, could you please share a copy of your site’s System Status, with its URL visible?? You can find it via WooCommerce > Status
. Select Get system report
and then click the Copy for support
button.?You can either paste it in your response here, or use https://pastebin.com/ for pasting it there and sharing it with us (as it provides additional paste settings).
Looking forward to hearing from you!