Can’t add accordions content

Hi, When you click on the ‘add’ button, a new item will be added, and you can click over the text to get different settings. From there, you can add the Accordion item title or content.
Screenshot: https://i.imgur.com/lO9VNWs.png

If your ‘Add’ button is not working, please check your browser console and let us know if you got any errors.
If you don’t know how to check the browser console, kindly follow the screenshots:
https://i.imgur.com/dle1jsU.png
https://i.imgur.com/dJk0D70.png

Regards.

Hello, thank you for your response.

My ‘Add’ button is not working, so I followed your guide and checked the browser console. It looks like there are many errors. All errors except the last one appeared when I refreshed the page. The last error appeared when I clicked ‘Add’.

Here are the errors: https://imgur.com/a/mdZ9A2p

Hi, could you please check the version of your Accordion? The latest version is 2.2.55. If you got the latest version and the issue still exists, kindly share your site URL.

I do have version 2.2.55. Here is the URL: https://tokushimajet.com/

Hi, I can see there is an error from admin.js, and this error is not coming from our plugin. Could you please fix that issue? This might be the reason not to work our click functionality.
Screenshot: https://i.imgur.com/YRPnjIu.png

If you need help, kindly send a ‘hello’ mail to our support [email protected] . An expert will help you to customize.

jumping on the train here. I’m also having issues when clicking the “add accordion” button, nothing happens and shows the error below

settings-tabs.js:206 Uncaught TypeError: Cannot read properties of undefined (reading 'replace')

screenshots here of the console.

View post on imgur.com

I’m using version 2.2.55 with WordPress 5.4.2

thanks in advance!
Brett

Hi Azizul, thanks for looking into this further. I’m not sure how I can fix the admin.js issue. I now know it’s not an issue with your plugin, but do you think you could point me in the right direction to solve this issue?

Hi @tokushimajet,
kindly send a ‘hello’ mail to our support [email protected] . An expert will help you to fix that issue.

Hope the latest version fixed the issue. Let us know if you’ve found any issues.

Regards.

Hello, I’ve sent a message to your support email.

I’ve updated the plugin, but the add button still doesn’t work. I might have to give up on using this, unfortunately. Thank you for your help.

• This reply was modified 2 years, 2 months ago by tokushimajet.