Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Brandon Kraft

    (@kraftbj)

    Code Wrangler

    There were a number of JavaScript errors on your site: https://cloudup.com/ctseCytcNcU

    Can you disable any caching plugins?

    Cheers!

    Thread Starter PaidMFTInternships

    (@paidmftinternships)

    AHA! Once I deactivated Autoptimize (which optimizes Java/CSS), the description field began to function normally again. Strange, and I’ll have to contact Autoptimize’s author in order to address the conflict. Thank you so much, Brandon!

    I’ll have to contact Autoptimize’s author in order to address the conflict

    nah, you don’t, he’s right here!

    to troubleshoot, do as the FAQ propsoses:
    1. try with CSS or JS optimization deactivated to see which one causes this (tip: it is very probably JS)
    2. once you know it’s due to CSS or JS, drill down trying to identify which code is responsible (if JS: look at your browser error console for hints) and exclude that from optimization

    My guesstimate is that the problem is caused by tinymce (the JS HTML editor) being autoptimized, so try adding tinymce to the JS optimization exclusion list. If that doesn’t work, copy/ paste errors in the browser console here and I’ll try to follow up on that.

    hope this helps,
    frank

    Plugin Contributor Davor

    (@davoraltman)

    Marking as resolved. Feel free to comment if there are still any issues with this.

    Thanks,
    Davor

Viewing 4 replies - 1 through 4 (of 4 total)
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