Can't add a client – 'Add Client' button greyed out

Sorry to hear you are experiencing issues with the plugin. Just to clarify a bit, when you say you are entering a character into the password field, are you only entering the text in one field, or both password fields? If text is only entered into one password field, the “Add Client” button will be greyed out until a matching password is entered in the second field.

Hi – thanks for the response.

Sorry … meant that as soon as the first character is entered in the first password field, the button is greyed out, and then nothing changes that.

I’ve tried simple and complex passwords (making sure the same was entered in both boxes), but the button never becomes clickable again.

I’ll try disabling other plugins and changing the theme later and report back.

Hi again

I’ve gone back and installed a previous copy of the site and updated WP to 4.1.1, but haven’t updated the theme or plugins.

I can now create the user and enter a password.

The strength indicator tells me I used a ‘bad password’ it was a 5-letter word plus three numbers plus a non-alpha/numeric character.

Is there any documentation on what’s considered good/bad by the plugin?

Thanks.

Generally speaking, in order to trigger the “good” password indicator, the password should be roughly 12 characters, including numbers and letters, and optionally mixed-case. However, as the “password requirements” settings are not part of WP-Client Lite, there are no actual limitations to the password. Messages such as “too short” and “bad password” are merely suggestions, and the password can still be created regardless of the message in the strength indicator (the one exception being the “password mismatch” message).

Thanks for the info … I’ll get on with the testing.