Can’t activate the plugin

Hello,

can you please share the screenshot of the error while activating the plugin.

Or you can email us at [email protected]

Thanks

It shows site inaccessible

Hello @hghostcanaan,

can you please share us with your site URL, so that we can help you with as there is no error with the latest version of the plugin.

or you can do one thing GO to CPANEL and then go to file manager -> public_html folder -> wp-content -> plugins -> delete the older version folder of ibtana-visual-editor folder from there.

and try to download and activate the latest version.

Thanks

Hello,
I got a same issue.
Installation is completed but cannot activate plugin.
message : ERR_CONNECTION_RESET and ajax error.

I am facing same issue while activating the plugin on localhost. It is installing but while activating showing this error:

This site can’t be reached 
The connection was reset.
Try:

Checking the connection
Checking the proxy and the firewall
Running Windows Network Diagnostics
ERR_CONNECTION_RESET

The plugin is activated when install online, not on your localhost

Hello @hghostcanaan,

We have checked across all the Operating systems we haven’t found this issue.

The latest version of our plugin is working perfectly fine.

Thanks

https://drive.google.com/file/d/15ty_lxP0_9PAPird6N6YywuXJs6iOlPP/view?usp=sharing

Hello @nezemnyashechka,

I have looked into the issue this issue is generated on your local machine XAMPP, this is the appache’s issue, we need to follow this video to resolve this issue.

Check This Video – Xampp Issue