Can’t activate: Doesn’t see WooCommerce as being active

  • HI, we get the below error 

    Custom Product Tabs for WooCommerce could not be activated because WooCommerce is not installed and active.

Please install and activate WooCommerce before activating the plugin.

    Woocoomerce is already enabled.How to fix it

    Kind regards, Lalit

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hey @laliz,

    I’m unable to reproduce this error could you provide me with your versions for WordPress, Custom Product Tabs, WooCommerce and PHP if you are able.

    Also, are you using any special type of hosting configuration?

    Is this happening on a live website that you could share a link to?

    Cheers,
    Freddie

    Plugin Contributor Tracy Levesque

    (@liljimmi)

    ?????? YIKES, Inc. Co-Owner

    Hello @laliz,

    Just checking in.

    Please let us know if you still need help with this issue.

    Thank you!
    -Tracy

    Plugin Contributor Tracy Levesque

    (@liljimmi)

    ?????? YIKES, Inc. Co-Owner

    Hello @laliz,

    We haven’t heard back from you in a while so I am going to close out this ticket.

    If you need more help, please reopen it and we will be happy to help you.

    Thank you!
    -Tracy

Viewing 3 replies - 1 through 3 (of 3 total)
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