Can’t activate

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support melinda a11n

    (@melindahelt)

    Automattic Happiness Engineer

    Hi there!

    What exactly happens when you try to activate? What error are you getting? Please let us know the exact error message (a screenshot would be great) as well as a copy of your WooCommerce System Status Report.

    Plugin Author Jason a11n

    (@jconroy)

    Hi @hannesrosen

    Thanks for the report.

    Once you have access to your dashboard, if you can go to WooCommerce -> Status -> Logs and view the most recent fatal-errors-xxxxx.log log file it should have an error message indicating the potential problem.

    I suspect you are seeing a conflict with a plugin that is using an older version of the guzzle package.

    Some extensions we’ve found that do this include:
    * BackWPup
    * Simple Sales Tax

    We’re looking to see if we can get a fix out to work handle these asap.

    Plugin Author Jason a11n

    (@jconroy)

    Hi @hannesrosen, 1.1 has been released – please give the new version a try to see if that helps any with your issue. Cheers.

    Thread Starter hannesrosen

    (@hannesrosen)

    @jconroy Yep works now! Great!

    Plugin Support con

    (@conschneider)

    Engineer

    Hi again,

    Yep works now! Great!

    ? Sweet. Thanks for letting us know!

Viewing 5 replies - 1 through 5 (of 5 total)
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