Can’t activate 2-Factor Authentication

  • Resolved BlueAvispa

    (@abcdhello)


    5 years, 6 months ago

    I have tried Authy and Google Authentication apps, but when it scans the code and gives me the number (which it correctly associates with my site) I enter the number and activate and the Authentication App NEVEr get’s the confirmation. instead it keeps generating new numbers no matter how quickly I enter and send. From wordfences end it goes “ok, it’s activated” and from Authy or Google’s end it goes, ok, here’s your new code… 3 seconds.. ok, here’s your new code… 30 seconds… here’s your new code………………………………….

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  • Plugin Support wfscott

    (@wfscott)

    @abcdhello

    That sounds like the correct functionality after you enter the code into the Activation field. The authenticator apps will continuously generate new numbers every 30 seconds or so. When you need to log in, you may open the app and see your number only has a few seconds left on it. You can enter it in and there is a grace period of a few seconds still to use that code even after the next one is displayed.

    Are you having any trouble with 2FA at the moment?

    Scott

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