Can’t achieve payment, button keep loading

  • Resolved ever-e

    (@ever-e)


    2 years ago

    Hi, since few days, we can’t finish payment, the button keep loading.
    We use paypal donation and everything was going fine.

    Here is the Console error message :

    POST https://cors.api.paypal.com/v2/checkout/orders/3CP142153R4419609/confirm-payment-source 401 hosted-fields-paymen…on-frame.min.html:1 

    Uncaught (in promise) TypeError: Cannot read properties of undefined (reading 'forEach')
    at l.value (paypal-commerce.js?ver=2.23.1:1:22975)
    at n.dispatch (js?client-id=AQpf-OqOxq2e0eyZDk0JRrWpe9NLI1c1VAclpdOonHyjR_zteiWYU9sOGOKnLso_5YCc232bQ6ybdPkM&merchant-id=7F422UCX6XH8N&components=hosted-fields,buttons&locale=fr_FR&disable-funding=credit&vault=false&intent=capture&currency=EUR:2:69320)
    at n.reject (js?client-id=AQpf-OqOxq2e0eyZDk0JRrWpe9NLI1c1VAclpdOonHyjR_zteiWYU9sOGOKnLso_5YCc232bQ6ybdPkM&merchant-id=7F422UCX6XH8N&components=hosted-fields,buttons&locale=fr_FR&disable-funding=credit&vault=false&intent=capture&currency=EUR:2:68805)
    at js?client-id=AQpf-OqOxq2e0eyZDk0JRrWpe9NLI1c1VAclpdOonHyjR_zteiWYU9sOGOKnLso_5YCc232bQ6ybdPkM&merchant-id=7F422UCX6XH8N&components=hosted-fields,buttons&locale=fr_FR&disable-funding=credit&vault=false&intent=capture&currency=EUR:2:69106
value @ paypal-commerce.js?ver=2.23.1:1
n.dispatch @ js?client-id=AQpf-OqOxq2e0eyZDk0JRrWpe9NLI1c1VAclpdOonHyjR_zteiWYU9sOGOKnLso_5YCc232bQ6ybdPkM&merchant-id=7F422UCX6XH8N&components=hosted-fields,buttons&locale=fr_FR&disable-funding=credit&vault=false&intent=capture&currency=EUR:2
n.reject @ js?client-id=AQpf-OqOxq2e0eyZDk0JRrWpe9NLI1c1VAclpdOonHyjR_zteiWYU9sOGOKnLso_5YCc232bQ6ybdPkM&merchant-id=7F422UCX6XH8N&components=hosted-fields,buttons&locale=fr_FR&disable-funding=credit&vault=false&intent=capture&currency=EUR:2
(anonymous) @ js?client-id=AQpf-OqOxq2e0eyZDk0JRrWpe9NLI1c1VAclpdOonHyjR_zteiWYU9sOGOKnLso_5YCc232bQ6ybdPkM&merchant-id=7F422UCX6XH8N&components=hosted-fields,buttons&locale=fr_FR&disable-funding=credit&vault=false&intent=capture&currency=EUR:2
Promise.then (async)
g @ paypal-commerce.js?ver=2.23.1:1
a @ paypal-commerce.js?ver=2.23.1:1
(anonymous) @ paypal-commerce.js?ver=2.23.1:1
(anonymous) @ paypal-commerce.js?ver=2.23.1:1
(anonymous) @ paypal-commerce.js?ver=2.23.1:1
dispatch @ jquery.min.js?ver=3.6.1:2
y.handle @ jquery.min.js?ver=3.6.1:2
trigger @ jquery.min.js?ver=3.6.1:2
(anonymous) @ jquery.min.js?ver=3.6.1:2
each @ jquery.min.js?ver=3.6.1:2
each @ jquery.min.js?ver=3.6.1:2
trigger @ jquery.min.js?ver=3.6.1:2
s.fn.<computed> @ jquery-migrate.min.js?ver=3.3.2:2
(anonymous) @ give.js?ver=66dd85b7d7527a57:1
c @ jquery.min.js?ver=3.6.1:2
fireWith @ jquery.min.js?ver=3.6.1:2
l @ jquery.min.js?ver=3.6.1:2
(anonymous) @ jquery.min.js?ver=3.6.1:2
load (async)
send @ jquery.min.js?ver=3.6.1:2
ajax @ jquery.min.js?ver=3.6.1:2
s.ajax.s.ajax @ jquery-migrate.min.js?ver=3.3.2:2
S.<computed> @ jquery.min.js?ver=3.6.1:2
(anonymous) @ give.js?ver=66dd85b7d7527a57:1
dispatch @ jquery.min.js?ver=3.6.1:2
y.handle @ jquery.min.js?ver=3.6.1:2

    —
    WP Version 6.1
    Give Version 2.23.1
    WPML Version 4.5.12
    Theme Divi Version 4.19.0

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • stephanieliy

    (@stephanieliy)

    Hi @ever-e,

    Glad you reached out, and thank you for sending along that error code!

    I took a look at things on your site, and I’m not seeing that code now. Were you able to get this resolved? If not, I’m happy to hop in for a closer look.

    If you have questions in the meantime just let me know, I’m happy to help!

    stephanieliy

    (@stephanieliy)

    Hi @ever-e,

    It’s been a bit since I’ve heard back, so I’ll go ahead and mark this as resolved for now. If you have any other questions, you can create a new ticket here and we’ll be happy to give things a look!

    Thread Starter ever-e

    (@ever-e)

    Hi @stephanieliy thanks for the reply,
    Did you tried to complete a donation? Because it’s still loading and nothing happens.

    Thread Starter ever-e

    (@ever-e)

    Just to explain a bit more the problem :
    We use PayPal donations,
    Every time a user try to make a donation, the process doesn’t achieve. The button keep loading and we can see the error only is we try to donate.
    If we use PayPal Standard, it fail on the PayPal screen after giving the credit card info.

    I tryed without any plug in activeted and the problem is still here.

    Thank you for your help.

    Thread Starter ever-e

    (@ever-e)

    Hello, the issue seems to be with PayPal donations system as it works fine with PayPal Standard.
    I will try to resolve this with PayPal directly

Viewing 5 replies - 1 through 5 (of 5 total)
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