• I was trying to update two plugins and when I did that the wp-admin screen went blank. I’ve tried to disable the plugin folder by changing the name to plugins.hold and still am unable to see anything on the screen. Anyone have an idea?

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  • Moderator t-p

    (@t-p)

    I’ve tried to disable the plugin folder by changing the name to plugins.hold and still am unable to see anything on the screen. Anyone have an idea?

    Also try:

    – Try flushing any caching plugins you might be running, as well as server and/or browser caches. Also, try different computer/different browser.
    – To rule out any theme-specific issue, try switching to the unedited default theme for a moment using the WP dashboard. If you don’t have access to your admin area, you can switch to the default theme by renaming your current theme’s folder in wp-content/themes and adding “-old” to the end of the folder name using via FTP or SFTP or whatever file management application your host provides. Alternately, you can remove other themes except the default theme. That will force your site to use it.
    – If the above troubleshooting steps fail to resolve the issue, try manually re-uploading all files and folders EXCEPT the wp-config.php file and the /wp-content/ directory from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones. Read the Manual Update directions first!

    Thread Starter v5wt

    (@v5wt)

    I was switch the name of the themes and then was able to access the admin section. Thank you for the suggestions!

    Moderator t-p

    (@t-p)

    You are welcome ??

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