Can’t access website but can access console

  • Erika

    (@opponent019)


    2 years, 11 months ago

    Hello, out of the sudden my website went down and I don’t really know how to fix it. I can access it through FTP and the console fine, I tried renaming the plugins folder since yesterday I installed and set up All In One WP Security & Firewall and but it didn’t fix it. I’m hosting through Digital Ocean and tried turning off and on again the droplet but also didn’t fix it.
    Not sure what else to do about it, any ideas?

    Thank you in advance ??

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • It looks like the domain name isn’t pointed to your site properly. When I go to it, I get an error of “this site cannot be found”. Normally that means that the domain has expied or the nameserver sare wrong. I checked, and your domain seems valid, so I’d think it’s the nameservers being wrong. This is something that you need ot talk to your hosting company about and get them to help with.

    Thread Starter Erika

    (@opponent019)

    Ooh dang, alright, thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
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