Can’t access to Analytics after upgrade

Viewing 1 replies (of 1 total)
  • Plugin Support ckadenge (woo-hc)

    (@ckadenge)

    Hi @rdmgrl,

    Thank you for reaching out.

    I’m sorry to hear that you’re having issues with the analytics report after upgrading to 9.4.1.

    I updated my store to the latest version of WooCommerce and WordPress and I can access the analytics report without any issues. Are you getting any error messages when trying to access the analytics report? If you can share any more information, like a video showing the behavior, this would be very helpful.

    In the meantime, I’d like to understand your site properly. Please share with us the necessary information below for us to investigate the issue further:

    1. System Status Report, which you can find via WooCommerce > Status > Get system report > Copy for support.
    2. Fatal error logs (if any) under WooCommerce > Status > Logs.
      You could copy and paste your reply here or paste it via?https://gist.github.com/?and send the link here.

    Once we have more information, we’ll be able to assist you further.

Viewing 1 replies (of 1 total)
  • You must be logged in to reply to this topic.