Can’t access the site

  • Resolved samongoc

    (@samongoc)


    7 years, 11 months ago

    Hey, after I have installed the plugin (Jet pack) into the www.remarpro.com website, I can’t access the site. It has the error;

    The requested URL /wordpress/index.php was not found on this server.

    Okay, I know that this plugin works fine in wordpress.com webistes and blogs but in www.remarpro.com, i don’t know. I know it has something to do with links and this plugins. Question is do I need to do the extend of going to the ftp client software to take out the plugins that is inside the containment – management service??

    My website is : https://qwerty.com/wordpress
    Can help me fix cause I don’t know anything about ftp and stuff
    If you need more info, I can explain more about the problem.

    Oh, I have deleted and deactivate the plugin already, but still have this error. ??

    • This topic was modified 7 years, 11 months ago by samongoc.
    • This topic was modified 7 years, 11 months ago by samongoc.
    • This topic was modified 7 years, 11 months ago by samongoc.
    • This topic was modified 7 years, 11 months ago by samongoc.
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  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    Since the problem remains after you deactivate and delete the Jetpack plugin, it means that the problem isn’t related to the Jetpack plugin.

    In fact, doesn’t seem to be any WordPress installation at the link you posted above. At this point, I would suggest that you contact your hosting provider and ask them to take a look at your hosting plan with you; they’ll be able to check the list of files available on your hosting plan, and will let you know where your WordPress installation is located and if it seems complete.

    I hope this helps.

Viewing 1 replies (of 1 total)
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