Can’t access the settings page after update

Hi,

The url of the Settings Page has been changed.

Please do a fresh installation of Mail Bank and this should be fixed.

After Installation, look for Mail Bank > Email Setup Menu.

Thanks

Support Team

Hi,

I follow the url (Settings) on the plugin page: I guess if it changed, it should’ve been updated. But, anyways, the menu has disappred from the main menu. As pointed out earlier, completely deleting and then reainstalling the plugin does not help. Is there a possibility to download the version 2.0?

Is this url correct:/wp-admin/admin.php?page=mb_email_configuration ?

• This reply was modified 8 years, 5 months ago by indevd.

Hi,

Yes, that’s the correct url.

Did it worked for you?

Thanks

Support Team

No, it does not allow me to access the page. It, however, works perfectly with version 1.4. Had to downgrade … :(((
Could you please load jquiry-ui CSS only on the plugin settings page, not for the whole admin area?
Thanks!

Apparently, the problem is causing an absence of the mail_bank_meta table. _mail_bank_meta' doesn't exist Completely uninstalling and reqinstalling the plugin does not help. How can I fix it manually? I removed both mail_bank tables through phpMyAdmin after deactivating and removing the plugin. Then I have downloaded and installed the plulging again and still I keep getting the error. I made sure that mysql user does have all previleges in the wordpress databes (CREATE is on, I even tried loggin in as the wordpress user and creating a table – it woks).
Is there any place elsewher where you keep information about Mail Bank installation? Other table (e.g. options) or a file?

Thanks!

A weird thing: the new plugin is working on my local server, but when I install it on the paid hosting (it’s a virtual host with a full root access) it fails to create _mail_bank_meta table, and even if it is there – fails to update its values … I have exactly the same server configuration on the paid hosting.
So, I bluntly exported this meta table from the local host to the paid host – and it works now … all other plugins have no problem working with the database (I have a full user access to the db). So, something must be wrong with your code…

Same problem here with several websites.
Version 2.0.6 did not solve the problem, even after cealn install.
Could not see setting. emails were not sent.

Had to downgrade to 1.4.7

tks!

After many updates I just tried to see the settings of this plugin. The settings were unclear so I thought I could just disable and dispose the plugin. That tended to disable my outgoing mail at all.

As the settings were not showing it was unclear what the right settings were, so I couldn’t just override the settings with new ones and decided to downgrade to try to see the settings.

No luck, even deleting the mail_bank* – tables and deleting the plugin made things worse. Reinstalling the plugin gave an even more corrupted settings-pane with an error-message.

I just used a backup of the mail_bank-tables to revive the plugin and then put in some new settings. Only after overwriting these invisible but successful settings the settings-panes now work right, even with the newest version. The settingspanes, however remain not quite intuitive for retrieving current settings as they are only visible in the ‘3 step scenario’ which is meant for altering them.