Can’t access settings page

  • Resolved Vasja Novak

    (@malivasek)


    5 years ago

    I am getting 404 when I try to go to the setting page of the WP Mautic plugin. I already tried to reinstall it and restore permissions. Any suggestions on what could I do? The plugin works great on other websites.
    Thank you.
    Vasja

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author shulard

    (@shulard)

    Hello !

    This seems weird, what’s the link which trigger a 404 ? Which plugin version are you using ?

    Thread Starter Vasja Novak

    (@malivasek)

    Hi,
    thank you quick reply. This is the link: https://e-learning.site/wp-admin/options-general.php?page=wpmautic It doesn’t work from the plugins page and from the settings page. The plugin version is 2.3.2

    Plugin Author shulard

    (@shulard)

    Hello,

    Have you some custom webserver configuration on your project website (theme or server) ?

    Because when I try to open the WordPress login page I also get a 404 :

    * https://e-learning.site/wp-admin/
    * https://e-learning.site/wp-login.php

    Thread Starter Vasja Novak

    (@malivasek)

    Hi.
    I am using WPS Hide login plugin.

    Plugin Author shulard

    (@shulard)

    Hello !

    Ok, I’ve checked the plugin code and don’t find any relevant regarding that 404.

    If you disable this plugin are you still encountering the 404 ?

    Thread Starter Vasja Novak

    (@malivasek)

    Hi. I tried to disable all plugins except wpmautic and I was still getting 404. But I solved the problem just now. I think it was a problem with permalinks. I temporarily redirected 404 to the wpmautic settings page and it is working now. I hope it will stay this way. Thank you for your help. Have a nice day. Bye Vasja

    Plugin Author shulard

    (@shulard)

    Thank you !

Viewing 7 replies - 1 through 7 (of 7 total)
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