Can’t access my website dashboard

  • Resolved toutpourmasante

    (@toutpourmasante)


    2 years, 11 months ago

    Hi,

    Since I am started to use your plugin in combinaison with Blogvault I have some issues when I try to access my wordpress dashboard.
    What happen is :
    I go onto my login page.
    Once I think I am “connected” it sends me to the home page of my site, but not in my admin.
    So now, in order to access my admin, I have to go to my Blogvault dashboard in order to access my wordpress admin.

    I contacted them and here is there answer :
    We tested the procedure on the live site and a test restore of the latest backup of the site. While we were redirected to the index page instead of the wp-admin dashboard on the live site we temporarily disabled the wp-login-hide plugin and tried accessing the wp-admin page via -> https://toutpourmasante771.e.wpstage.net/wp-admin and we were taken to the wp-admin dashboard directly.
    ?
    The issue seems to be coming from the redirection handling method in the wp-login-hide plugin. We would recommend reconfiguring it or reaching out to its developer/support for assistance.

    Is there something you can do about it ?

    Regards,

    Alex

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support MaximeWPS

    (@seinomedia)

    Hello !

    Thanks for using WPS Hide Login.

    I think Blogvault is looking for default wp-login.php URL. They have to set your customized URL.

Viewing 1 replies (of 1 total)
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