Can’t Access Insights on my WordPress Site

Hi @dreitano,

Thanks for reaching out. I’m sorry for the wait here.

It sounds like there might be a JavaScript error when trying to load MonsterInsights reports, preventing the page from loading as expected.

Would you be able to help check this by sharing a screenshot of the page and what errors appear within the console of your browser?

Here’s a guide on how to access the tools for this: https://www.wpbeginner.com/wp-tutorials/basics-of-inspect-element-with-your-wordpress-site/

Instead of the Inspect tab, please open the Console tab and then visit Insights ? Reports to see the errors that appear for that page.

Let us know what you’re seeing.

Thanks!