Can’t access home page

  • Resolved myfitcook

    (@myfitcook)


    4 years, 2 months ago

    Hello,

    after a recent woocommerce and theme update I get this error message on the home tab of the woocommerce plugin :

    Fatal error: Uncaught Error: Call to a member function get() on null in /home/clients/4b09a62da79ae9d5a00406b527ad9879/web/wp-content/plugins/woocommerce/includes/data-stores/class-wc-customer-data-store-session.php:96 Stack trace: #0 /home/clients/4b09a62da79ae9d5a00406b527ad9879/web/wp-content/plugins/woocommerce/includes/class-wc-data-store.php(159): WC_Customer_Data_Store_Session->read(Object(WC_Customer)) #1 /home/clients/4b09a62da79ae9d5a00406b527ad9879/web/wp-content/plugins/woocommerce/includes/class-wc-customer.php(116): WC_Data_Store->read(Object(WC_Customer)) #2 /home/clients/4b09a62da79ae9d5a00406b527ad9879/web/wp-content/plugins/woocommerce/includes/class-wc-checkout.php(1227): WC_Customer->__construct(1, true) #3 /home/clients/4b09a62da79ae9d5a00406b527ad9879/web/wp-content/plugins/woocommerce/includes/class-wc-checkout.php(209): WC_Checkout->get_value(‘billing_country’) #4 /home/clients/4b09a62da79ae9d5a00406b527ad9879/web/wp-content/plugins/divi-bodycommerce/lib/features/other-woo-options.php(1438): WC_Che in /home/clients/4b09a62da79ae9d5a00406b527ad9879/web/wp-content/plugins/woocommerce/includes/data-stores/class-wc-customer-data-store-session.php on line 96
    Une erreur critique est survenue sur ce site. Veuillez consulter la boite de réception de l’e-mail d’administration de votre site pour plus d’informations.

    I found out that the error comes from the plugin “Divi BodyCommerce”, when I deactivate the plugin the error disappears and I am able to access the woocommerce home section once again. Furthermore, this issue prevents me from adding a new delivery area in the settings, luckily my old settings still work even though they don’t show on the page so my customers are still able to order.

    The issue is that if i deactivate this plugin my checkout tunnel becomes a mess since the checkout tunnel was made with it.

    I’d appreciate any suggestions that might help me fix this issue,

    Thanks a lot.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Ross V. a11n

    (@rossviviano)

    Automattic Happiness Engineer

    Hi again,

    I found out that the error comes from the plugin “Divi BodyCommerce”, when I deactivate the plugin the error disappears and I am able to access the woocommerce home section once again.

    Thanks for the detailed message! For this issue, your best bet is to get in touch with the developers of the Divi BodyCommerce plugin being used – they’ll have a better idea what’s going on in their plugin than we do ??

    Best,

    Ross

    Plugin Support Ross V. a11n

    (@rossviviano)

    Automattic Happiness Engineer

    Hi again,

    We haven’t heard from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any more questions!

    Best,

    Ross

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Can’t access home page’ is closed to new replies.