Can't access full dashboard menu

  • I was logged into my site as admin, and working on member settings for the WP eMember plugin, when an error message appeared saying I did not have sufficient permission to make the changes. Next thing, my dashboard had disappeared, with full menu options and access gone.

    I can still login to the site, but cannot access anything from the dashboard. How do I fix this?

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  • Moderator t-p

    (@t-p)

    – try resetting the plugins folder by FTP. Sometimes, an apparently inactive plugin can still cause problems. Also remember to deactivate any plugins in the mu-plugins folder (if you have created such folder). The easiest way is to rename that folder to mu-plugins-old.
    – If that does not resolve the issue, try switching to the unedited default Twenty Fifteen theme for a moment using the WP dashboard to rule out any theme-specific issue (theme functions can interfere like plugins). If you don’t have access to your admin area, use FTP or whatever file management application your host provides. Navigate to /wp-content/themes/ and switch to the default theme by renaming your current theme’s folder by adding “-old” to the end of the folder name. Alternately, you can remove other themes except the default theme. That will force your site to use it.

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