Can't access Dashboard>Comments Section – Redirects to Dashboard>Home

Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator t-p

    (@t-p)

    Tried deactivating all plugins with no luck.

    – try switching to the WP Twenty Fifteen default theme as well.
    – try resetting the plugins foldervia FTP or SFTP or whatever file management application your host provides. Sometimes, an apparently inactive plugin can still cause problems.

    Thread Starter Waggler

    (@waggler)

    Hi Tara,

    thanks for the help.

    Switching to TF theme allowed me to fix the “comments are closed” issue (I could finally access the “Discussion” section on the edit page of the affected posts, which otherwise wouldn’t show up – it’s not listed in the Screen Option menu either).

    Resetting the plugins folders with the “FTP method” didn’t fix the main issue tho (selecting Comments from dashboard does still redirect to the dashboard home page). I could access the Comments section with the TF theme, tho.

    Worth mentioning that I could not access the Comments section upon putting the plugins folder “on hold” via the FTP method. It only works if I select the TF theme.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Can't access Dashboard>Comments Section – Redirects to Dashboard>Home’ is closed to new replies.