Can't access Admin with version 3.1.1

Hi Pierre,

Sorry to hear the update caused you problems. Is the error logged in your server logs? If so, what does it say?

Thanks,
Stephen

Hello,
I checked the logs, and I found something like this

[Mon Jul 11 13:05:27 2016] [error] [client 141.XXX.XX.132] [host https://www.XXX] FastCGI: server “/homez.760/institutsh/www/wp2014/wp-admin/plugins.php” stderr: PHP message: Erreur de la base de donn\xc3\xa9es WordPress ALTER command denied to user ‘xx’@’XXX.XX.122’ for table ‘t6wyttf0_eo_events’ pour la requ\xc3\xaate ALTER TABLE t6wyttf0_eo_events CHANGE COLUMN StartDate StartDate DATE NOT NULL faite par activate_plugin, do_action(‘activate_event-organiser/event-organiser.php’), call_user_func_array, eventorganiser_install, eventorganiser_site_install, dbDelta, referer: https://www.siteXXX/wp-admin/plugins.php?plugin=event-organiser%2Fevent-organiser.php

It may be a conflict with WP better security plugin ?

Hi Pierre,

I don’t think that’s the cause. I can reproduce that error message, but it should just be a warning, and certainly not a fatal error, and typically not even visible.

(In certain circumstances it can give a white screen with an error message: on multisite and if DIEONDBERROR is defined).

In any case, the fix for that particular error is to give the database user ‘ALTER’ privileges.

I think there might be another error message in there, it will probably say that is a fatal error in the log.

Hi,
Thanks for your concern.
The only one error I found is

141.XXX.99.132 https://www.XXX.org – [11/Jul/2016:13:01:38 +0200] “GET /wp2014/wp-admin/plugins.php?action=error_scrape&plugin=event-organiser%2Fevent-organiser.php&_wpnonce=cf1782ec09 HTTP/1.1” 200 256 “https://www.XXX.org/wp2014/wp-admin/plugins.php?plugin=event-organiser%2Fevent-organiser.php” “Mozilla/5.0 (Macintosh; Intel Mac OS X 10_9_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/51.0.2XX4.103 Safari/537.36”

Hmm, that’s just an access log.

I don’t know how you’re filtering the error log (or perhaps it’s just largely empty), but the error message might not necessarily reference ‘event-organiser’ (unlikely though). The best way is to check for the time.

I’d recommend giving the mysql user ‘ALTER’ privileges and then try again. If it happens, check the logs to see if anything has since been added.

That should fix the first error you found in the first log. I’m unsure as to whether that was causing the fatal error message you initially reported, however.

I upgraded WordPress, and reinstalled the last version of the plugin.
It seems to be working now.

Thanks