Can't Access Admin after Upgrade

The theme prophoto4 is outdated or broken. Download a fresh copy from https://www.prophotoblogs.com, install and see if the problem still persists.

As the WP installation seems to be OK, you may revert to the default TwentyEleven theme and see if it solves the issue.

Krishna,

Thank you for the suggestion. I’m not sure how to switch themes without having access to wp-admin, because if I just remove the prophoto theme I’ll lose all the customizations. Any suggestions?

I’m not sure how to switch themes without having access to wp-admin

You can do that through FTP (FileZilla, etc) and through your host’s control panel etc.

if I just remove the prophoto theme I’ll lose all the customizations.

If you customized through a child theme or using some CSS in custom CSS, just copy and keep so that you will not lose them. If not (customizing the parent theme), even otherwise you will lose them when you update the themes. If you do not update to retain your customization, you will create more problems like incompatibility issues, leaving security holes for hacking, etc.

Krishna (and anyone else following this ticket/issue),

We were able to resolve the problem by calling GoDaddy who informed me that it was a problem specific to the 3.4.1 update on GoDaddy hosted sites. If anyone else is experiencing this issue, call your GoDaddy support person and they’ll resolve it for you.

Thanks again for the suggestions!

Sue