Can’t access Account page

  • Resolved agenturgoldweiss

    (@agenturgoldweiss)


    1 year, 4 months ago

    Hey guys,

    the plugin is really great and working fine. The only problem is, that the account page (where you change password etc.) and the member list page don’t show up. Member list page is not a problem, I don’t need that, but the people need to access their account and change passwords and other stuff.

    What could be the problem? I gave the account page this link. https://www.dsbev.de/account/ . Here is a test account as a member to check out the page (No admin rights, just for testing).

    Thank you and Best Regards.

    E/ Just saw that the reset password page is blank, too.
    I disabled all plugins, changes to classic theme, still no help.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support andrewshu

    (@andrewshu)

    Hello @agenturgoldweiss

    Please go to the Ultimate Member – Settings – General – Pages and check that Account page is assign to the page with the [ultimatemember_account] shortcode.

    Regards.

    Plugin Support andrewshu

    (@andrewshu)

    Hi @agenturgoldweiss

    This thread has been inactive for a while so we’re going to go ahead and mark it Resolved.

    Please feel free to re-open this thread if any other questions come up and we’d be happy to help. ??

    Regards

Viewing 2 replies - 1 through 2 (of 2 total)
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