• Hi WordPress Team,

    I tried to log into the WordPress Dashboard and failed. And it shows the kisspetbaby.com page instead of kisspetbaby.com/wp-admin/.
    What is wrong? How should I log in to WordPress Dashboard?

    The page I need help with: [log in to see the link]

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  • Jay

    (@jaygumanid)

    There are a few possible reasons why you might be unable to log into the WordPress dashboard. Here are some steps you can try to troubleshoot the issue:

    Check your login credentials: Make sure you are entering the correct username and password. If you have forgotten your password, you can use the “Forgot Password” link to reset it.

    Check the WordPress address (URL) and site address (URL) settings: These settings can be found in the WordPress dashboard under Settings > General. Make sure that the WordPress address (URL) and site address (URL) are correct and match the URL of your site.

    Check for plugin conflicts: Sometimes, a plugin can cause issues with the login process. You can try deactivating all of your plugins and then trying to log in again. If that works, you can try reactivating your plugins one by one to determine which plugin is causing the issue.

    Check for theme conflicts: Similarly, a theme can also cause issues with the login process. You can try switching to a default WordPress theme (such as Twenty Twenty) and see if that allows you to log in. If it does, there may be an issue with your current theme.

    Check for browser conflicts: Sometimes, a browser extension or add-on can cause issues with the login process. You can try logging in from a different browser, or try disabling any extensions or add-ons you have installed in your current browser.

    Check your website’s .htaccess file: The .htaccess file is a configuration file that can be used to redirect users or block access to certain pages on your site. Make sure that the .htaccess file is not blocking access to the WordPress login page.

    Check your website’s server error logs: If none of the above steps help, you may want to check your server error logs to see if there are any issues with your website’s server that are preventing you from logging in. Your hosting provider should be able to help you access these logs.

    If you are still unable to log in after trying these steps, you may want to reach out to your hosting provider or a WordPress developer for further assistance.

Viewing 1 replies (of 1 total)
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