CANNOT_MIX_CURRENCIES

  • Resolved viter33

    (@viter33)


    1 month, 1 week ago

    Hello,

    We are encountering an issue with PayPal payment processing on our website. Some orders are failing with the following error message:

    “Failed to process the payment. Please try again or contact the shop admin. [UNPROCESSABLE_ENTITY] The requested action could not be performed, semantically incorrect, or failed business validation. https://developer.paypal.com/docs/api/orders/v2/#error-CANNOT_MIX_CURRENCIES PayPalGateway.php:707 [UNPROCESSABLE_ENTITY] The requested action could not be performed, semantically incorrect, or failed business validation. https://developer.paypal.com/docs/api/orders/v2/#error-CANNOT_MIX_CURRENCIES OrderEndpoint.php:584 Order status changed from Pending payment to Failed.”

    It appears to be related to the “CANNOT_MIX_CURRENCIES” error, which suggests that different currencies are being used within the same transaction, leading to validation issues. However, I can’t reproduce it on the website, but orders with errors exist.

    Could you please assist us in resolving this issue?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Femi

    (@femiyb)

    Hello @viter33

    We are aware of this issue, and it has already been fixed. You can view more details about the fix here.

    You can also download the fixed version of the plugin from here.

    Please give it a try and let us know if you need further assistance.

    Regards,
    Femi

Viewing 1 replies (of 1 total)
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