• Resolved ledcoltd

    (@ledcoltd)


    Hi,

    I’ve recently started using this plugin again and once enabled, it does not allow me to view the changes i’ve made once i click the preview changes button. It gives the error “Sorry, you are not allowed to preview drafts.”
    What could be the reason? This did not happen before when i’d used the plugin in 2018.

Viewing 15 replies - 1 through 15 (of 16 total)
  • Plugin Author Ales

    (@alesmal)

    Hello, not sure, maybe due to incompatibility with some of your plugins or Theme?

    – try to disable all plugins, and also to switch theme to a standard WordPress theme if that helps.

    What is the website URL you have issues with?

    Ales

    Thread Starter ledcoltd

    (@ledcoltd)

    i don’t think its due to incompatibility. When the plugin is activated to maintenance mode, i cant preview changes i’ve made to a page and when its off, the preview works fine

    Plugin Author Ales

    (@alesmal)

    What is the website URL with those issues?

    Thread Starter ledcoltd

    (@ledcoltd)

    https://www.ledco.co.ke

    But ive already put it under maintenance mode.

    Plugin Author Ales

    (@alesmal)

    OK, in that case I cannot troubleshoot – let me know once your maintenance is over – we can check it out what might be the issue.

    cheers Ales

    Thread Starter ledcoltd

    (@ledcoltd)

    Hi Ales,

    The problem is that the CMP plugin is locking me out of previewing changes i’m making on the backend before i publish. This should not happen as its only supposed to show site under maintenance to visitors to the site. This has forced me to keep disabling the plugin when i want to preview the changes then i enable as the site is still not ready to outside visitors.
    I used the same plugin before with a countdown timer and it worked fine. Looks like the updates over the year have created this problem. I’m not sure anyone else has this problem though

    Plugin Author Ales

    (@alesmal)

    OK, to clarify – are you trying to preview changes of the CMP itself via preview mode, or drafts of your WordPress posts/pages?

    – do you use any page builders or standard WordPress editor?

    Sorry for these questions, I am trying to set up same scenario as you have but so far everything worked fine at my end..

    Thread Starter ledcoltd

    (@ledcoltd)

    Im trying to preview changes to my WordPress pages and posts.

    I’m using WP Bakery Page Builder which comes bundled with the theme im using.

    Plugin Author Ales

    (@alesmal)

    I’ve just tried with WP Bakery Page Builder 5.7 and drafts page preview works as expected. I am worried it might be related to you Theme you are using..

    Thread Starter ledcoltd

    (@ledcoltd)

    Ales,

    Its working fine now, dont know what the problem was before.

    I was also having a problem with the WordPress Media Library not displaying uploaded photos but after changing the permissions for that folder, the two problems have been solved. I don’t know how they connect but problem solved.

    Thanks for the follow-up.

    Plugin Author Ales

    (@alesmal)

    OK, no problem, not sure how the permissions could cause this, but issue solved, thanks for the udpate! ??

    cheers A.

    I have the same problem where the CMP plugin is locking me out of previewing changes i’m making on the backend before I publish.

    I’m using Enfold theme on this site https://dexteritydance.com/

    I can disable the plugin so you can take a look Ales if you don’t mind?

    Thanks

    Thread Starter ledcoltd

    (@ledcoltd)

    Hi jscarlett,

    I almost fainted looking at your name, i thought i was writing to myself or i was hacked. We have the same name!!

    Anyway, i think the plugin is somehow getting conflicted with other setting but am not sure how. Hopefully you’ll get help.

    Haha how funny!

    Yes I hope I get help soon – in previous launches I definitely remember being able to make edits and see the pages before taking down the Coming Soon page.

    I will fiddle with plugins to see if anything helps…

    Plugin Author Ales

    (@alesmal)

    Hello @jscarlett, try switching a Theme if that’s possible – I believe it might be Theme related issue.

    Unfortunately I cannot investigate, since the drafts previews are not publicly visible.
    You can send me email to [email protected] to investigate further please.

    thanks ALes

Viewing 15 replies - 1 through 15 (of 16 total)
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