Cannot use the Elementor

  • Resolved abe2017

    (@abe2017)


    8 years, 6 months ago

    I just created a new website and I tried to edit using Elementor.
    But it was not working. I cannot see the choice of column.
    And I cannot drag and drop the widget into the section. It seems the features are locked.
    Even I used the template, I found the same problems.
    What is the problems?

Viewing 12 replies - 1 through 12 (of 12 total)

  • What theme are you using and what are the other plugins that are active if any?

    Thread Starter abe2017

    (@abe2017)

    I am using twenty sixteen including child theme from elementor.
    Since this is a new website, there only elementor plugin that already installed.
    I can go to the editing page with the elementor features there. But I cannot use it.
    It’s like something locked the features and I cannot use it.

    Try going to https://yourdomain.com/page-name-here/?elementor and see if that would bring up the editor. (Replacing domainname and page-name-here with actuals).

    • This reply was modified 8 years, 6 months ago by WPDevHQ.

    Hi @abe2017,
    Did you make sure you system meets our requirements:
    https://docs.elementor.com/article/38-requirements

    Thread Starter abe2017

    (@abe2017)

    Hi @wpdevhq
    I can go to the elementor editor but I cannot drag and drop the widget to the section.

    Thread Starter abe2017

    (@abe2017)

    Hi @boazpojo,

    I already set “asp_tags = off” in php.ini
    Please find the system info from elementor setting :
    == Server Environment ==
    Operating System: Linux
    Software: Apache/2
    MySQL version: 5.6.31
    PHP Version: 5.6.6
    PHP Max Input Vars: 1000
    PHP Max Post Size: 20M
    GD Installed: Yes
    Elementor Library: connected

    == WordPress Environment ==
    Version: 4.6.1
    Site URL: https://www.sales.1stforexrobot.com
    Home URL: https://www.sales.1stforexrobot.com
    WP Multisite: No
    Max Upload Size: 20 MB
    Memory limit: 40M
    Permalink Structure: /%year%/%monthnum%/%day%/%postname%/
    Language: en-US
    Timezone: 0
    Admin Email: [email protected]
    Debug Mode: Inactive

    == Theme ==
    Name: twentysixteen Child Theme
    Version: 1.0.0
    Author: Elementor.com
    Child Theme: Yes
    Parent Theme Name: Twenty Sixteen
    Parent Theme Version: 1.3
    Parent Theme Author: the WordPress team

    == User ==
    Role: administrator
    WP Profile lang: en_US
    User Agent: Mozilla/5.0 (Windows NT 10.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/46.0.2486.0 Safari/537.36 Edge/13.10586

    == Active Plugins ==
    Elementor
    Name: Elementor
    Version: 0.8.1
    Author: Elementor.com

    Thread Starter abe2017

    (@abe2017)

    https://drive.google.com/file/d/0Bwpr7K_8_c41Q2d5UFAwYzVkcG8/

    So a MySQL version is 5.5.51 won’t work? I’m with BlueHost running the Zermatt Theme from ccssigniter and Elementor just won’t load. The little black dots just go and go and go. BlueHost confirmed that on a shared server I won’t be able to get the MySQL to 5.6. The rest of the requirements I meet.

    Did finally get an error but it was just “undefined.”

    Is it possible to move sections to different positions by drag n drop.

    Thread Starter abe2017

    (@abe2017)

    I found the solution by accident. I use Mozilla and all problems are gone.
    I used explorer when I faced the problems.

    Thank you for your help.

    Hello,
    I installed Elementor on my localsite. During the installing of the site with Wamp64, I was agree with the using of Internet Explorer. At the end it was not possible to use Elementor.
    After a second installation procedure, now with Mozilla, it is possible to use Elementor.

    with regards,
    Henk

    elementor not loading while page editing why so? any answer

Viewing 12 replies - 1 through 12 (of 12 total)
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