• I just selected to update a caching plugin, and after I can’t access anything, getting the message “Fatal error: Unknown: Cannot use output buffering in output buffering display handlers in Unknown on line 0” First saw it trying to log off, now can’t log back on, can’t view the blog like any visitor. Appears to be totally locked out.

    The page I need help with: [log in to see the link]

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  • Thread Starter edstevensdba

    (@edstevensdba)

    FWIW, I configured my site to take a weekly backup, and I have the latest backup prior to the clobbering of the site (sent as an attachment to an email). So it seems that I should be able to recover using that backup at my cpanel on the host. But I’m afraid that I am going to need some guidance on how to do that.

    I actually used an FTP product to go to through the ‘back door’ and just removed the folder with this plugin in it. I also have StableHost as a provider. I told them what I did and they told me that I should have let them know that. HMMMMM, maybe they should have let me know that they were going to install a plugin on my website that I never chose. Ya Think ?

    Thread Starter edstevensdba

    (@edstevensdba)

    FWIW, and to bring some closure to this, I was able to recover my site from the cPanel with R1Soft Restore Backup. Had to open a ticket with StableHost, and they pointed me to a video tutorial. It turned out to be easily and painless, but not knowing exactly what was what, I’d not have risked it without the assist.

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