Cannot upload image using woocommerce app
-
Hi,
I have been developing an online store using woocommerce. Initially when I tried to upload products from the android app (Android version 10), it worked fine but now every time it shows the error “Error uploading product image”.
Using adb logcat, I got the logs and found that the following exception was occurring:02-10 21:02:58.916 7305 10434 E WordPress-UTILS: Error reading orientation of the file: /data/user/0/com.woocommerce.android/cache/JPEG_20210210_210248_3161848984972470923.jpg 02-10 21:02:58.916 7305 10434 E WordPress-UTILS: java.lang.IllegalArgumentException: Volume data not found 02-10 21:02:58.916 7305 10434 E WordPress-UTILS: at android.database.DatabaseUtils.readExceptionFromParcel(DatabaseUtils.java:170) 02-10 21:02:58.916 7305 10434 E WordPress-UTILS: at android.database.DatabaseUtils.readExceptionFromParcel(DatabaseUtils.java:140) 02-10 21:02:58.916 7305 10434 E WordPress-UTILS: at android.content.ContentProviderProxy.query(ContentProviderNative.java:423) 02-10 21:02:58.916 7305 10434 E WordPress-UTILS: at android.content.ContentResolver.query(ContentResolver.java:951) 02-10 21:02:58.916 7305 10434 E WordPress-UTILS: at android.content.ContentResolver.query(ContentResolver.java:887) 02-10 21:02:58.916 7305 10434 E WordPress-UTILS: at android.content.ContentResolver.query(ContentResolver.java:843) 02-10 21:02:58.916 7305 10434 E WordPress-UTILS: at org.wordpress.android.util.ImageUtils.getImageOrientation(ImageUtils.java:101) 02-10 21:02:58.916 7305 10434 E WordPress-UTILS: at org.wordpress.android.util.ImageUtils.optimizeImage(ImageUtils.java:548) 02-10 21:02:58.916 7305 10434 E WordPress-UTILS: at com.woocommerce.android.media.ProductImagesUtils.getOptimizedImageUri(ProductImagesUtils.kt:169) 02-10 21:02:58.916 7305 10434 E WordPress-UTILS: at com.woocommerce.android.media.ProductImagesUtils.getOptimizedImagePath(ProductImagesUtils.kt:178) 02-10 21:02:58.916 7305 10434 E WordPress-UTILS: at com.woocommerce.android.media.ProductImagesUtils.mediaModelFromLocalUri(ProductImagesUtils.kt:50) 02-10 21:02:58.916 7305 10434 E WordPress-UTILS: at com.woocommerce.android.media.ProductImagesService.onHandleWork(ProductImagesService.kt:150) 02-10 21:02:58.916 7305 10434 E WordPress-UTILS: at androidx.core.app.JobIntentService$CommandProcessor.doInBackground(JobIntentService.java:392) 02-10 21:02:58.916 7305 10434 E WordPress-UTILS: at androidx.core.app.JobIntentService$CommandProcessor.doInBackground(JobIntentService.java:383) 02-10 21:02:58.916 7305 10434 E WordPress-UTILS: at android.os.AsyncTask$3.call(AsyncTask.java:378) 02-10 21:02:58.916 7305 10434 E WordPress-UTILS: at java.util.concurrent.FutureTask.run(FutureTask.java:266) 02-10 21:02:58.916 7305 10434 E WordPress-UTILS: at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1167) 02-10 21:02:58.916 7305 10434 E WordPress-UTILS: at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:641) 02-10 21:02:58.916 7305 10434 E WordPress-UTILS: at java.lang.Thread.run(Thread.java:919) 02-10 21:02:58.917 4886 11936 D GameManagerService: setTargetFrameRate(), mCurrentUserId: 0, callerUserId: 0 02-10 21:02:58.917 10798 10845 D GOS:ExternalSdkCore: restoreDefault() 02-10 21:02:58.917 8672 10989 W MediaPlayer: Couldn't open content://0@settings/system/notification_sound_cache 02-10 21:02:58.917 8672 10989 W MediaPlayer: java.io.FileNotFoundException: open failed: ENOENT (No such file or directory) 02-10 21:02:58.917 8672 10989 W MediaPlayer: at android.database.DatabaseUtils.readExceptionWithFileNotFoundExceptionFromParcel(DatabaseUtils.java:149) 02-10 21:02:58.917 8672 10989 W MediaPlayer: at android.content.ContentProviderProxy.openTypedAssetFile(ContentProviderNative.java:705) 02-10 21:02:58.917 8672 10989 W MediaPlayer: at android.content.ContentResolver.openTypedAssetFileDescriptor(ContentResolver.java:1694) 02-10 21:02:58.917 8672 10989 W MediaPlayer: at android.content.ContentResolver.openAssetFileDescriptor(ContentResolver.java:1510) 02-10 21:02:58.917 8672 10989 W MediaPlayer: at android.content.ContentResolver.openAssetFileDescriptor(ContentResolver.java:1427) 02-10 21:02:58.917 8672 10989 W MediaPlayer: at android.media.MediaPlayer.attemptDataSource(MediaPlayer.java:1180) 02-10 21:02:58.917 8672 10989 W MediaPlayer: at android.media.MediaPlayer.setDataSource(MediaPlayer.java:1143) 02-10 21:02:58.917 8672 10989 W MediaPlayer: at android.media.MediaPlayer.setDataSource(MediaPlayer.java:1080) 02-10 21:02:58.917 8672 10989 W MediaPlayer: at com.android.systemui.media.NotificationPlayer$CreationAndCompletionThread.run(NotificationPlayer.java:116) 02-10 21:02:58.918 8672 10989 W MediaPlayer: Couldn't open null uri 02-10 21:02:58.918 8672 10989 W MediaPlayer: java.lang.NullPointerException: uri 02-10 21:02:58.918 8672 10989 W MediaPlayer: at com.android.internal.util.Preconditions.checkNotNull(Preconditions.java:133) 02-10 21:02:58.918 8672 10989 W MediaPlayer: at android.content.ContentResolver.openAssetFileDescriptor(ContentResolver.java:1484) 02-10 21:02:58.918 8672 10989 W MediaPlayer: at android.content.ContentResolver.openAssetFileDescriptor(ContentResolver.java:1427) 02-10 21:02:58.918 8672 10989 W MediaPlayer: at android.media.MediaPlayer.attemptDataSource(MediaPlayer.java:1180) 02-10 21:02:58.918 8672 10989 W MediaPlayer: at android.media.MediaPlayer.setDataSource(MediaPlayer.java:1145) 02-10 21:02:58.918 8672 10989 W MediaPlayer: at android.media.MediaPlayer.setDataSource(MediaPlayer.java:1080) 02-10 21:02:58.918 8672 10989 W MediaPlayer: at com.android.systemui.media.NotificationPlayer$CreationAndCompletionThread.run(NotificationPlayer.java:116)
Viewing 1 replies (of 1 total)
Viewing 1 replies (of 1 total)
- The topic ‘Cannot upload image using woocommerce app’ is closed to new replies.