Cannot Upgrade to 5.2.2

  • Resolved celesteam91

    (@celesteam91)


    5 years, 6 months ago

    I cannot upgrade to wordpress 5.2.2 (right now using 5.1.1).

    I tried to do it automatically through the dashboard but when I update it, it just takes me to “welcome to wordpress 5.1.1” page. I tried to do it manually by downloading the zipfile but it just shows “The package could not be installed. No valid plugins were found. Plugin installation failed.”

    Your support would very much be appreciated.

    Yours sincerely,
    Kai

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

  • Hey @celesteam91,

    I’m not sure this has anything to do with Wordfence.

    It sounds like there might be a conflict either with the theme or one of the plugins you’re using, could you try temporarily switching to a default theme if you’re not already using one and disabling all other plugins then reactivating them one by one to see if the issue persists?

    To do so I recommend the Health Check & Troubleshooting plugin which allows you to disable all plugins and switch to a default theme, but only for your user.

    Please let me know how it goes.

    Thanks,

    Gerroald

Viewing 1 replies (of 1 total)
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