Cannot Update Users Details/Activate Account

Chad – I’m afraid that I’m seeing the same issue. Tick the ‘Activate’ box for a new member, press update and absolutely nothing happens. Help! we have new members waiting, anyone got an idea of a workaround?
John S

Chad …. oh dear, this is embarrassing. Sorry ….but I simply had not seen the message in Dashboard Home telling me to complete the WP Members update (I’m trying to convince myself that it’s something new?). But luckily my (female) co-Admin did!

All back working now.

Great plug-in! LOL.

• This reply was modified 2 years, 5 months ago by John Simpson.

I simply had not seen the message in Dashboard Home telling me to complete the WP Members update (I’m trying to convince myself that it’s something new?)

Yes, that is new. And thanks for noting that cleared your issue because upon review, I do see that is likely the issue for the OP’s problem as well.

The plugin received a new component for finalizing installs and updates. This is primarily because over time, it has become increasingly difficult to efficiently handle the necessary update process when a user updates through an asynchronous process (such as clicking “update” in the plugin list where you get the spinning indicator).

Obviously, with anything new, there are new things that come up and the possibility for bugs occurs. Unfortunately, not all of those become apparent until after the fact. That is the case here. Following your additional info, and looking at the generated message, the form lacks a closing tag, which is a bug. So if it is left in place (i.e. ignored), then it will affect the other forms on that page as well.

As you noted, the simple solution is to clear the message by completing the action. Once the install or upgrade is finalized, the notification goes away and there is no form conflict remaining.

There will be a bug fix for this in whatever the next release is.

I went ahead and addressed this with a bug fix release (3.4.2.1). I know the simple “fix” is to simply complete the process. However, I know there are a lot of users of WP that tend to leave notification message in place and don’t act on them, so other notifications get lost in the shuffle. While users should complete the upgrade so that it checks/verifies the version upgrade, I know that sometimes it will get missed. Correcting the form tag bug means that at least users who don’t run the completion process won’t be chasing broken forms in their install.

Thanks for responding so quickly Chad – you’re one of the good guys on here who is always on the case. ??

No problem! I’m glad to hear that resolved it.