Cannot update profile

  • Resolved cseevinck

    (@cseevinck)


    6 years, 1 month ago

    When i log in as a user and i go to the profile page i am told that i can click on the gear in the top right to update my profile. When i click on the gear I only get the options: 1) My account 2) Logout, and 3) Cancel. I cant get to the screen that allows me to update my profile. Any ideas appreciated.

    The page I need help with: [log in to see the link]

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  • Thread Starter cseevinck

    (@cseevinck)

    Thanks for getting bacb. I checked the settings and it looks good. Messing around a bit more i found that I can see the profile update option when logged in as a non admin user. The problem appears to be with admin users? Has anyone seen this?

    Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @cseevinck,

    Please go to your admin user role settings in Ultimate member -> User Roles -> your Admin role and make sure that you have “Can edit other member accounts?” checked.

    Regards.

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