Cannot update one user – Invalid user ID

  • I am trying to edit/update a profile for a user and when I hit the update button it displays a blank screen with “Invalid user ID” at this URL …/wp-admin/user-edit.php

    I am able to update other users. Just not this one.

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  • Do you have any plugin that directly edit user roles? You can try disabling it to see if that’s the cause.

    The specific user’s data in the database might be unique from other users, like with specific custom fields or metadata. If it’s possible to remove or edit those, it may resolve the issue.

    Thread Starter kb1971

    (@kb1971)

    The website is running Woocommerce with the Woocommerce Appontments plugin. It was not feasible to disable plugins.

    I ended up resetting the password in the database using MD5 and this has resolved the issue.

    I have no idea what the cause was.

Viewing 2 replies - 1 through 2 (of 2 total)
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