• Resolved usrobotx

    (@usrobotx)


    Hello,

    Cannot update Click to Chat Pro, it shows message – Update failed: Download failed. Unauthorized. It was purchased more than 1 year ago, and is there an easy way to extend the subscription?

    And also a question – if I did not extend it, it’s functionality was the same, I just didn’t get new updates, right?

    • This topic was modified 3 months, 2 weeks ago by usrobotx.

    The page I need help with: [log in to see the link]

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  • Plugin Author bhvreddy

    (@bhvreddy)

    Hi,

    For pro plugin-related questions, please Contact us for here. (This forum is maintained by WordPress for plugins hosted at WordPress.)

    The issue might be due to the license expired. We can renew the license from shop. Or we can purchase a new license from pricing page

    Even if the license is not renewed, the plugin will still work. The missing things are the new features/updates, support.

    Have a nice day,
    Thank you

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