Cannot unzip File

  • Resolved Lettobi

    (@lettobi)


    3 years, 8 months ago

    The donwloaded ZIP-File cannot be unzipped by the standard Mac-Programm or The Unarchiver. Both say the file is incomplete.
    What can I do?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support happyAnt

    (@duongcuong96)

    @lettobi
    hmm could you try to download the backup file directly in your wp-content/backwpup-*-backups folder(you can use cPanel or a FTP access)?

    Is the file open correctly? If so I think there is a network issue when you download the file from the WordPress backend.

    Thank you!

    Plugin Support happyAnt

    (@duongcuong96)

    since we haven’t heard back from you, I’m going to mark it as resolved.
    If you’re still having problems, feel free to let us know ??

    • This reply was modified 3 years, 7 months ago by happyAnt.
Viewing 2 replies - 1 through 2 (of 2 total)
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