Cannot turn off “Require users to log in” settings

  • Resolved chinouk

    (@chinouk)


    6 years, 2 months ago

    Hi there

    I cannot turn off the “Require users to log in” settings.

    I always have the “login or register to purchase” message under the tickets section on the event page.

    MY SETTINGS:

    Events > Settings > Tickets > Require users to log in before they RSVP = Not ticked

    Events > Settings > Tickets > Require users to log in before they purchase tickets = Not ticked

    Wordpress Settings > General > Membership – Anyone can register = Not ticked

    Wordpress Settings > General > New User Default Role = Subscriber

    I have tried changing “Anyone can register” to be ticked, and even tried ticking the “Require users to log in…” boxes and unticking them again, but it still will not work.

    Am I missing something here?

    Many thanks for your help
    Mike

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter chinouk

    (@chinouk)

    FYI

    The site is on my local machine at the moment – would this make a difference?

    If I click to purchase a ticket it still takes me to the Paypal cart, if I am logged in or not.

    Thanks

    Barry

    (@barryhughes-1)

    Hi Mike,

    To be clear, the problem is just the message that appears on the frontend, right?

    If so, this is actually by design. Users do not truly have to login, it’s just a recommendation that they login. We realize this is a little confusing and have a ticket logged to do something about it.

    Does that clarify things?

    Thread Starter chinouk

    (@chinouk)

    Hi Barry

    Yes it’s the message on the front end.

    That clarifies everything. I’ll just hide it with CSS.

    Thanks
    Mike

    alitraeps

    (@alitraeps)

    Hi, I have the same issue. It’s very confusing to have this message there when it’s not required for ticket sales.

    Were you able to hide it with CSS? If so, can you share what you did?

    TIA

    Jasper

    (@lucydog)

    I also have the same issue – I can’t figure out how to hide the “Require users to log in” message with CSS.

    alitraeps

    (@alitraeps)

    Jasper, I was able to solve it using this:

    .tpp-add a {
    display: none !important;
    }

    There might be a better way, but it worked for me.

    If I ever need to use the RSVP features, then I will probably have to remove this CSS … so I hope this gets fixed in the next version of the plugin so that it’s an option in the settings.

    Jasper

    (@lucydog)

    Thanks so much, alitraeps! I couldn’t find that for anything! This works. I don’t use RSVP so I am good.

Viewing 7 replies - 1 through 7 (of 7 total)
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