Cannot translate default message

Hi @kiwidesign,

Apologies for the late response.
Yes, with the pro version you can edit the custom shipment message. This is the recommended option.

However, you can also hardcode the message in the plugin. The reference code is in this directory : includes\track\class-wf-tracking-util.php
line 124

Thank you very much @xadapter !

I know it’s outside the scope of basic support but I hope you can help me ??
I tried to copy the file in my child theme so that I wouldn’t have problems updating the plugin, but the file I copied doesn’t override the default. As you can see here I used the correct path, but it’s not recognized…
https://www.manymaltshirt.com/wp-content/uploads/2017/12/Schermata-2017-12-12-alle-10.26.32.png

Any tip? Thank you very much!

Hi @kiwidesign,

Our team is making the translation for you. We will do it and get back to you by today or 1 more day. Hope that is fine?

Hi @kiwidesign,

I apologise for my previous response. Unfortunately, we won’t be able to provide the complete translation on this as this is available for our premium customers only.

However, I can certainly help you.
Regarding what you have done, copying the class-wf-tracking-util.php in to child theme may not work. You can edit the file inside the plugin
and hardcode your string in line 124.

Hope this helps!

Hello there!
I’m well aware that customizable message is a Pro feature… the entire premise of my first message was that I don’t care about a “custom message”, but not being english the default message –that would be perfectly fine if my website was in English– is not suitable…

it would be great if you could include basic messages in more than one language.

for hardcoding the message I can do that of course, but it will be a pain for updating the plugin :/

Thanks for the kind and prompt help.

Hi @kiwidesign,

We completely understand your point and thank you for your suggestion.

We shall see a possibility for this in the future.
Thanks a lot!

Hey there, just a quick note:
(I’m hardcoding the translation in the plugin)

line 124 in the class-wf-tracking-util.php file doesn’t actually translate the front-end line, but the one in the settings.

I changed line 133 of the same file for the second part of the string, but the first half doesn’t translate :/

I tried to change lines 41,43,50 of the class-wf-tracking-abstract.php but the change still doesn’t reflect in the frontend ??
https://www.manymaltshirt.com/wp-content/uploads/2017/12/Schermata-2017-12-14-alle-11.50.17.png

Am I doing something wrong? Thanks!

Hi @kiwidesign,

Ideally changing lines 41,43,50 of the class-wf-tracking-abstract.php should translate the first half of the tracking message. We have tested this.

For your convenience, I have attached a screenshot.
Can you re-check this please?

Hello and thanks for taking the time to check this!

That was silly: apparently the first half of the message is “printed” once the tracking code is saved and doesn’t reflect changes to the PHP file…
That’s why I kept seeing it in english! I tried with a new order and the message is just fine ??

Hoping you guys will include more translations in the future… also a note:
I dunno about the PRO version, but the way Basic implements the string makes it untranslatable: for a WPML multilanguage website there is no way with the current implementation to translate the message in the various site languages.

Thank you!

Hi @kiwidesign,

Great that it worked for you.
We will include more translations in the future.

Thank you for the feedback.