cannot Sync all of my web site product

  • Resolved subriaco

    (@subriaco)


    3 years, 4 months ago

    I can’t sync all the products on my site.

    I need help, if I look at the log I don’t see any errors.

    If I look on facebook, in the woocommerce integration data source, it says that there are 8829 products with problem, but it does not show me what the problem is.

    I have more than 1000 products, and only 170 were synchronized.

    The page I need help with: [log in to see the link]

Viewing 16 replies (of 16 total)
  • Plugin Support RK a11n

    (@riaanknoetze)

    Hi there,

    Thanks for running that update and I’m sorry to hear you’re still having difficulty with this. Moving forward, please do the following:

    • Open a support ticket at https://woocommerce.com/my-account/create-a-ticket/ and Choose Facebook – I’m asking as further troubleshooting would likely involve having to log into your website and we’d need to gather login details.
    • When opening the new support ticket, please mention the forum thread here so that we can connect the dots.
    • Scanning through the debug logs and status report you shared, I did notice the large number of products and variations, as well as the following notices in the debug log:

    07-09-2021 @ 19:03:56 – 254132: No options for pa_color-base
    07-09-2021 @ 19:03:56 – 254132: No options for pa_ref
    07-09-2021 @ 19:03:56 – 254132: No options for pa_genero
    07-09-2021 @ 19:03:56 – 254132: No options for pa_marca
    07-09-2021 @ 19:03:56 – 254132: No options for pa_estampa
    07-09-2021 @ 19:03:56 – 254132: No options for pa_temporada
    07-09-2021 @ 19:03:56 – 254132: No options for pa_familia
    07-09-2021 @ 19:03:56 – 254132: No options for pa_sub-familia
    07-09-2021 @ 19:03:56 – 254132: No options for pa_embarque`

     

as well as:

    (
    [Authorization] => ***************************************************************************************************************************************************************************************************************************
    )
    timeout: 500
    method: POST
    `

    These are items we’ll investigate in closer detail in the support ticket ??

    Thanks!

Viewing 16 replies (of 16 total)
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