Cannot submit booking form – Terms and Conditions box issue

  • Resolved mk112

    (@mk112)


    4 years, 3 months ago

    Hello,

    It appears that our form not loger works due to Terms and Condition not being subbmitted.
    I can fill all fields, I’m ticking terms and conditions but I’m getting an error – that Terms and Conditions are not ticked.

    When I removed T&C from the form – the form is being submitted corretly so the issue is with the tick box not being registered.

    Please advise.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author wpdevart

    (@wpdevart)

    Hi dear user.

    Can you tell us what version are you using?

    Thanks.

    Plugin Author wpdevart

    (@wpdevart)

    Hi dear user.

    Did you fix the issue?

    Thanks.

    Thread Starter mk112

    (@mk112)

    No i havent been able to fix it. Im using the latest version from the wordpress plugin site

    Plugin Author wpdevart

    (@wpdevart)

    Dear user.

    Can you go to the WordPress admin panel > Plugins page, find our plugin from the list and tell us the version of our plugin?

    If you are using the premium version, then contact us at [email protected] and we will provide future support via email.

    Thanks.

    Thread Starter mk112

    (@mk112)

    10.1 is currently installed

    Plugin Author wpdevart

    (@wpdevart)

    Okay dear user.

    As we mentioned in the previous email, contact us at [email protected] and we will send the new fixed version. Also, we will close this topic and provide future support via email(because you are using the premium version and we should provide premium version supports via email).

    Thanks.

    • This reply was modified 4 years, 2 months ago by wpdevart. Reason: additional text
Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Cannot submit booking form – Terms and Conditions box issue’ is closed to new replies.