• Resolved ecottles

    (@ecottles)


    Your website is problematic. Sometimes I can sign other times I cannot. Becoming very irritating. I can sign on anywhere on the web. But your site is problematic. Why the hell don’t you guys get your shit together. Ridicules. I am a paid subscriber. I can’t log in to my account to inform you of deficiency’s in your plugin. How convenient for You All.

    So, The deficiency in your dokan plugin is;…..when a product is created and saved the product tile is reflected in the slug WHICH IS FINE……when editing the previously created product ……then change the title….then save the product….the slug is not updated reflecting the new tile. THE OLD TILE REMAIMS AS THE SLUG/ PERMALINK!!!!!!!

    Thanks a lot ,

    Sincerely Pissed off Customer.

    • This topic was modified 6 years, 11 months ago by ecottles.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello @ecottles,

    I apologize for this unexpected inconvenience. Due to some technical error, our website went down and we are working hard to make it active. We hope that within a very short time the site will be up.

    Also, in Dokan plugin the post title can be changed but the slug is not changeable from the frontend. Because if we allow the vendor to edit the slug then they can change the product URL after selling a product. So, that can be an issue. To make it safe and logical the vendor is unable to change the post slug. From the backend, you can change the slug.

    Thread Starter ecottles

    (@ecottles)

    OK,

    Listen up, In Woocommerce product editor……Create a product……..After creation…… Change the title…….Then save the product after the title change……You will notice that the permalink reflects the new title…….!!!!!!!!!

    Dokan does not do this….!!!!!!!!!! The old permalink remains after changing the title in dokan seller dashboard product creator, editor, or what ever you want to call it…….!!!!!!!!!!!!! Because you all have not included the code to update the permalink when the title has been changed……!!!!!!!!!!!!!!!!!!!!!!!!.

    Are you going to fix this? Do you want me to provide you with the code to do so?

    Please respond,

    LJC

    Hello
    Is this fixed already?
    Thanks

    Thread Starter ecottles

    (@ecottles)

    No, as of today they are not willing to fix it. Nazmul claims a security issue. I am currently waiting for a response about what that means. The only issue I can see is if the product has been previously purchased, the customers record in MY ACCOUNT orders will no longer be linked to that product for which they purchased because the product has a new URL….Can you imagine having 100 sellers editing the title of there product? (And then the customer is viewing the product in your GREEN EV Certificate BAR, and then notices the url represents a different product? Not good for business. That is for sure. There are ways to solve this very easily. Dokan currently has no options or tutorials to understand the importance and apply, in a practical business, to “contain” url consistency. However we need to work in cooperation with the developer. Hopefully they will work with us.

    LJC

    @ecottles, Yes, you are correct, we are unable to provide the URL edit option on the frontend right now. I will keep your suggestion and will notify to our developer. If we get similar request then we will think about it in near future.

    Cheers!

Viewing 5 replies - 1 through 5 (of 5 total)
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