Cannot share on pinterest

Hi @davisphan,

Hope you are doing well. Sorry to hear that you are facing issues.
From your shared error message it seems that there is a connectivity issue with your connected Twitter Account.

I am requesting you remove the connected Twitter account first and then save the changes. After that, reconnect your Twitter account and try again. Hope your issue will be fixed.

Let us know how it goes. Thanks!

Hi, I’m reflecting on pinterest, not twitter. Are you confused?

Hi @davisphan,

Sorry for the inconvenience caused. Mistakenly I wrote Twitter instead of Pinterest. Actually, the error message you shared for Pinterest Pinterest error (code: 401) with message: Authentication failed this means there is a connectivity issue between Pinterest and SchedulePress.

I’m assuming that your Pinterest account connection has expired. In this case, I request you remove your connected Pinterest account from SchedulePress > Settings > Social Profile, and after removing save the settings. After that, please reconnect your account and retry once.

Hope you will not face the same issue again. If you are still facing the same issue, you can reach us here. We will gladly help you fix it quickly, don’t worry.

Thanks!

Hi, after I followed your instructions. I received the following message when checking sharing to pinterest: ” Apps with Trial access may not create Pins in production https://api.pinterest.com – use API Sandbox https://api-sandbox.pinterest.com instead.” What should I do next?

Hi @davisphan,

From this shared error message, it seems your Pinterest App have a trial access. With the Trial access, you can’t create any posts on Pinterest. Your created App should have Standard Access. So you need to upgrade your Pinterest App.

Meanwhile, before approving the Stander Access on your created App, you can connect your Pinterest account from here and share your posts easily.

Hope you understand. Let us know if you have any other queries.

Thanks!

Hello, thank you for your help. I was able to share using pinterest, however the problem appeared with instagram, after I logged in and connected the message I received was ” It seems that there are no Instagram accounts associated to your Facebook profile.

Hi @davisphan ,

Glad to know that your Pinterest related issue gets fixed.

It seems your Instagram account didn’t connect with your Facebook Page. Please ensure the you have converted your Instagram Profile to Business / Creator Profile and connect this Instagram Profile with your Facebook Page. After that, please retry once. Hope this will work properly for you.

You can check this documentation to know how to convert and connect your Instagram account to your Facebook page.

Let us know the update. Thanks!

Hello @davisphan,
Greetings! Hope you are doing well.

We haven’t received any updates regarding the issue mentioned earlier. Could you please let us know if the issue still persists or not?

We would greatly appreciate an update.

Thank you.
Have a good day!

Hello @davisphan,

I hope you are doing well.

About your issue, We still haven’t heard back from you. So, I am assuming your issue has been resolved. I am resolving this topic.

I wanted to let you know that you are always welcome to re-open the topic if you have any further questions or concerns.

Before opening a new request, however, I kindly request that you take a moment to read through this post. It may contain the answers to your questions or provide you with a solution to your issue. If you still require assistance after reading this post, please do not hesitate to reopen the thread or submit a new request.

Thank you for your attention to this matter. I look forward to hearing from you soon.

Have a nice day!

I have the same error “interest error (code: 403) with message: Apps with Trial access may not create Pins…” But looking at Pinterest link (https://developers.pinterest.com/docs/getting-started/access-tiers/#upgrade-your-app-to-standard-access) They want me to send a video about how the integration works. I don’t know your internals so how do others who use your plugin get this to work?