Cannot set popup to scroll to element

Hi there @zigaz

Indeed, I can replicate this issue as well in latest Hustle.

That trigger option works fine in version 7.4.0, before the multiple triggers feature was introduced. So looks like that’s where the issue started.

I’ve reported it to the developers so they can investigate and get this fixed up as soon as possible.

Cheers!
Patrick

Hi again,

now I managed to do it the other way around, it stays on scroll to element and cant select back scroll to percentage. I rolled the plugin back to 7.4.0 and then back to 7.4.3, because I need multiple triggers.

The weird thing now is though, the scroll to element doesnt really work. If i get past an element (targeted by class), the popup wont show up.

Im guessing I have an UI bug, and the scroll to element is not really selected or working at all?

Im just going to wait for an update ??

Hi @zigaz,

I did some tests with reverting to 7.4.0 and saving the settings there, after which I updated to latest version, updated the selector and it still worked for me.
So the settings should still be having an effect on trigger.

Can you provide us with an export of your form so we can test it out on our end?
You can go to Hustle > Popups, click on the gear icon next to your popup and you can get the export from there.
Upload the export to any file sharing service like GDrive or Dropbox and share the download link here.

Cheers,
Predrag

I tried the whole procedure again, but the scroll to CSS class selector simply doesnt trigger for me. I also tried disabling caching plugin, but it was the same. Time delay trigger works normally, as do Hustle social share buttons etc. I can see the selector being saved in the JSON file even. Perhaps there is a problem elsewhere? Do you have any troubleshooting tips for popup not working on selector?

Here is my popup: https://www.dropbox.com/s/ym7g92qanb6d0vp/hustle-popup-20210401-082946-zdravstveni-nasvet-newsletter.json?dl=0

So my usecase scenario is – I want the popup to trigger every time someone starts reading a blog post and scrolls past the beginning of the blog post content (.post-content) in my case.

• This reply was modified 3 years, 8 months ago by zigaz.

Hi @zigaz,

Thanks for sharing your popup. I was not able to get the trigger on the scroll to work with the specific popup you exported. However, after I imported, I created a duplicate of the popup and downgraded to version 7.4.0. From there, using the scroll on element trigger worked for me. I then upgraded to the current version and added an exit intent trigger. Both triggers continue to work.

You can see in this demo test:https://jsolofree.tk/

Try to duplicate the popup on your side and run a similar test.

Best,
Jonathan S

Hello again!

I have managed to get it working with your suggested workaround and some additional visibility settings.

Thank you so much for your incredible effort!

PS.: Do you have a buy me a coffee link or something like that, since this customer is not on paid plan yet?

Hi @zigaz,

Glad you go this working. No worries on the buy me coffee(although I do love coffee) as we are here to assist you. You can opt for leaving us a review for our plugin ??

I will be marking this as resolved but feel free to reach back out in case you have any additional questions.

Best,
Jonathan S