Cannot send contactform

  • Resolved sophie@Worpress

    (@sophieworpress)


    3 months ago

    Dear Support,

    I have a problem with the contactform it is not sending the following error is in the console:

    jquery.min.js?ver=3.7.1:2 jQuery.Deferred exception: Cannot read properties of undefined (reading ‘split’) TypeError: Cannot read properties of undefined (reading ‘split’)

    I hope that you can help.

    greetings of Sophie

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Amimul Ihsan Mahdi

    (@amimulihsanmahdi)

    Hello @sophieworpress,

    Would you please mention whether you are using any caching plugin on your website? If so, you can try excluding Fluent Form’s script from caching and hopefully, this will resolve the issue.

    Let us know the update.

    Thank you

    Thread Starter sophie@Worpress

    (@sophieworpress)

    I have done what you suggested but that did not help


    jQuery.Deferred exception: i is undefined h@https://hilariointeriors.com/wp-content/plugins/fluentform/assets/js/form-submission.js?ver=5.1.20:1:5170 window.fluentFormApp/d/<@https://hilariointeriors.com/wp-content/plugins/fluentform/assets/js/form-submission.js?ver=5.1.20:1:5026 e@https://hilariointeriors.com/wp-includes/js/jquery/jquery.min.js?ver=3.7.1:2:27028 Deferred/then/l/</t<@https://hilariointeriors.com/wp-includes/js/jquery/jquery.min.js?ver=3.7.1:2:27330

    I Hope you can help.

    greetings of Sophie

    Plugin Support Amimul Ihsan Mahdi

    (@amimulihsanmahdi)

    Hello @sophieworpress,

    We need to test out the issue deeply, would you please share the full details(PHP version, plugins you are using, WordPress version etc.) here so that we can look further?

    Thank you

Viewing 3 replies - 1 through 3 (of 3 total)
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