Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter herodhewit

    (@herodhewit)

    i am using latest version of astra theme and latest yoast, i have tried rolling them back to see if it was an update that broke the ‘set primary category’ feature. but it did not work

    Plugin Support Maybellyne

    (@maybellyne)

    Hello @herodhewit,

    Thanks for reaching out.

    Can you please confirm that all other plugins and WordPress itself are the latest versions? If not, please update and check if the issue is resolved.

    If the issue is still not resolved, just to be sure, we would like to rule out any plugin or theme conflicts that may occur. The fastest way to do this is to?deactivate all non-Yoast plugins and switch to a standard theme?like?Twenty Nineteen.?

    Test this on your development or staging site, if you have one. If not, we recommend using the?Health Check & Troubleshooting?plugin. This plugin allows you to run a conflict check?without affecting normal visitors to your site.

    As we can imagine that you’re unfamiliar with checking for conflicts, we’d like to point you to a step-by-step guide that will walk you through the process:?How to check for plugin conflicts.

    Thread Starter herodhewit

    (@herodhewit)

    i tried the health check plugin, i used troubleshootin mode and all i had enabled was yoast and woocommerce.

    i was still unable to set primary category

    Plugin Support Md Mazedul Islam Khan

    (@mazedulislamkhan)

    We are sorry to hear that you are still experiencing the issue. We totally understand how that could be frustrating for you to see the primary category feature is missing on your site.

    Unfortunately, we think the issue is specific to your site. We’d need to investigate further but are unable to do so on these forums. You can purchase Yoast SEO Premium and receive our Premium email support and we can help you further.

    Plugin Support devnihil

    (@devnihil)

    We are going ahead and marking this issue as resolved due to inactivity. If you require any further assistance please create a new issue.

Viewing 5 replies - 1 through 5 (of 5 total)
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