Cannot select Category Mapping attributes

  • Resolved joaquingg

    (@joaquingg)


    2 years, 6 months ago

    Hello,

    I have created a Category Mapping, but when I try to select it from the drop down list, it does not appear in the list. Nor does the title “Category Mapping Attributes” appear in the list. I have cleared the cache several times (both from the plugin and from WP Rocket) but the attribute is still not showing up. Do you have any idea what could be causing this problem?

    Thank you very much!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support ansarybadal

    (@ansarybadal)

    Hi,

    The only known reason the category mapping is not appearing on the list is not clearing the plugin cache. Please, make sure you have cleared the cache while configuring the feed. Go to Make feed > Find the Clear Cache button from the top right and click on it.
    Once the cache is cleared, find the attribute from the dropdown.

    However, if you have done so but still not been able to find the attribute then try deactivating other plugins on the staging version of your site and check if it solves the issue.

    If none of the above helps you to resolve the issue, please, reach us from here.

    Thank you,

    Hallo All,

    I have the same problem, does anyone know what the solution was?

    @joaquingg? :/

    • This reply was modified 2 years, 1 month ago by gymbro2020.
    Thread Starter joaquingg

    (@joaquingg)

    It was a cache problem. It is necessary to clean it and wait for it to be solved. However, in my case it was not immediately, but until several hours later.

    ?? ja WP Rocket….. -,-

    i have fixed the error… it was on heartbeat

    Everything worked and my Pinterest catalog is online and approved without errors ??

    Perfect.. I am happy ??

    Colin Kells

    (@kellscolin2020)

    Clearing Cache in Plugin worked for me.

Viewing 5 replies - 1 through 5 (of 5 total)
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