Cannot see “Items” in Orders

  • fks4523

    (@fks4523)


    1 week ago

    I have a very elusive bug. In orders I cant see “Items”. No other Admin has the same issue, its only me. The “Items” are selected to be visible on the page but it doesnt show

    How can I fix this?

Viewing 1 replies (of 1 total)
  • Plugin Support shahzeen(woo-hc)

    (@shahzeenfarooq)

    Hi there,

    That sounds frustrating! Since other admins can see the “Items” section in orders while you can’t, let’s try some troubleshooting steps to identify the issue:

    1. Check Browser Issues – Try accessing the orders page in an incognito/private browsing window or a different browser to see if the issue persists. Also, clear your browser cache and cookies.
    2. Screen Options – You mentioned that “Items” is selected to be visible. Just to confirm, can you go to the top right corner of the Orders page, click Screen Options, and ensure “Items” is checked? Try unchecking it, saving, and then rechecking it.
    3. User-Specific Issue – Since other admins don’t have this issue, it could be related to your user account. Try logging in with another admin account and see if you can replicate the problem.
    4. Console Errors – Open your browser’s developer console (F12 > Console) and check if there are any errors when viewing an order. If there are errors, sharing a screenshot could help diagnose the issue.

    If the issue persists, let me know what you find from these steps so we can look into it further!

    Thanks!

Viewing 1 replies (of 1 total)
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